The Dangers of Inaccuracy and Inequity
However, AI driven NSFW moderation has a major issue in the mind of content creators is blunders in filtering the content. Similar sentiment echoes throughout the creator community — AI can hit-or-miss, and can struggle to appreciate the many shades of gray between educational or artistic use and truly inappropriate material. Newer studies demonstrate a likelihood of some kind of AI moderation frustration to a tune of near 40 percent of content creators flagging or yanking their work and a potential loss of income as its results.
Effect on Creativity and Expression
At its core, content creation is about creativity and expression, and one concern many creators have is that strict AI moderation could in fact stagnate these aspects. Around 30% of the creators we surveyed, share this same concern that the fear of making an AI moderation flag (or trigger) might stop them from touching on some topics or from making some of their ideas as clear as they could. Such self-censorship would not only constrain diversity of online content; it would also hinder cultural discourse and the freedom to create art.
Gratitude for Improved Safety and Efficiency
While content creators are pleased with the improved security and economy that AI moderation provides to their platforms. These AI systems are intended to help filter out content that is genuinely harmful, ultimately providing an equally safer space for creators and viewers. Although 60% of creators believe moderation tools based on AI have increased security on platforms by helping to enforce community standards — not doing so can lead to a tarnished image on-line.
Interest in Transparency and Command
This latter group, especially content creators, almost ubiquitously call for more transparency and agency through the moderation process. These approaches target understanding how AI systems are making decisions and what algorithms are being used to determine the acceptability of content. Similarly, creators want more of a say in how their content gets policed, with 70% supporting systems to appeal AI-based moderation decisions directly. The intention was that this way, mistakes in moderation would not lead to the outright cancellation of their content, at least not forever.
The Need for a Human Touch
While AI has come a long way, designers appear to agree with us: despite everyone seemingly wanting the same fancy new AI, there is still a demand for human moderation. Although AI can handle most of the straightforward cases, more nuanced or borderline content often needs to be overseen by a human. About 80% of content creators say they support a hybrid model which would have AI flag content and enforce basic policies, but allow final decisions to be made by human moderators in order to better evaluate context and intent.
So, the AI-driven NSFW moderation has both pros and cons from the side of content creators. They are security conscious, they like that devs can be auditted easily and they appreciate the speed but they are skeptical of the accuracy and fairness and concerned about the broader implications on creative freedom. Recommendations exist for systems that marry the operational efficiency of AI with human judgement to derive authentic and neutral moderation.
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